Lowongan Kerja Medan Juni 2023 D3/S1 Di PT Jebsen & Jessen Technology Indonesia

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Berikut kami sampaikan informasi Lowongan Kerja dari PT Jebsen & Jessen Technology Indonesia. We bring together application, service and technology driven activities. Across the region we provide equipment and complete turn-key solutions through five divisions: Industrial Services, Offshore & Marine Cables, Pumps, Scientific and Turf & Irrigation and Industrial Products. We provide our customers with access to products from market leaders in each specialist area. Indonesia.

Saat ini kami membuka Lowongan kerja untuk ditempatkan pada posisi berikut.

Posisi :

Service Engineer (Medan)

Keuntungan

1. Health Benefit
2. Annual Bonus
3. Provident Fund

Deskripsi Pekerjaan

Responsibilities:

1. Pro-actively sell part and service include refurbishment of all product line, including the service contracts and repair of all types and makes of equipment. 
2. This position will communicate effectively with customers and responsible to deliver the service commitment. 
3. Provide the service reports and guide the Customer Service Executive to establish competitive and timely offers to customers.
4. This position is in charge of a service section and responsible to the all-round performance of the staff in the section. Also, to provide technical expertise to all the products under their responsibility and assist the Service Staff in troubleshooting of complex faults. 
5. Apart from conducting periodic service training, this position responsible to review and make quality checks on all service works performed by the Service Staff. 
6. Provide recommendation on customer warranty claims to the Service Manager for approval.
7. Lead and manage the group of technician effectively (if grouping is available)
8. Achieve sales budget by selling the parts, service and refurbishment of all product line, including to sell sales of service contracts. Also, increase coverage area by effective visits to customers and make report to Superior
9. Organize and conduct the customer training according to the yearly schedule
10. Follow up Outstanding quotation and service job and make sure there is no pending unclear job (WIP max 90 days). Manage & responsible in collection of the Account Receivable of all customers under his department
11. Handle the customer complaint promptly and address them effectively
12. Increase service contract in term of number of customer and unit, and to offer service contracts to customers
13. Monitor and follow up of all of outstanding supply delivery, service jobs and service workshop activity
14. Create and maintain good relationship with customer by regular visit
15. Monitor and checking clarification all of operation office expenses 

Requirements

1. Minimum D3 in Technical (Electrical/Mechanical) with a specialization in mechanical / electrical engineering or equivalent 
2. 2-5+ years relevant experience in line of business
3. SAP Knowledge - Customer Service (CS) Module and C4C Module
4. Computer literacy
5. Have good product knowledge and have experience and familiarity of our products and line of business
6. Self-motivated with a proven track record in SAP and knowledge of technical product base 
7. Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
8. Willing to travel throughout sales territory

Alamat: JL Nibung Raya, No. 20, Petisah Tengah Medan Petisah, Petisah Tengah, Medan, Kota Medan, Sumatera Utara 20112

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Bila Anda berkeinginan dan punya minat bekerja dengan kualifikasi di atas  buat lamaran secara lengkap.

Kirimkan CV terbaru anda ke : DAFTAR